Getting support through the National Disability Insurance Scheme (NDIS) can be life-changing, but for many, how to apply for NDIS funding and navigate the application process can feel overwhelming. Whether you’re applying for yourself or a loved one, understanding the process can make all the difference.
This guide breaks down how to apply for NDIS funding, including essential tips, a clear overview of the NDIS eligibility checklist, and what to expect at each step. We’ll also show you where to find help along the way.
Step 1: Check Your NDIS Eligibility
Before starting your NDIS application, it’s crucial to understand if you meet the official NDIS access requirements. Knowing this early will save you time and ensure you gather the correct documents. The National Disability Insurance Scheme is built to support people who have a permanent and significant disability. However, not everyone automatically qualifies. That’s why reviewing the NDIS eligibility checklist is your first important step.
To learn more about how the NDIS supports different disability types, visit our NDIS Disability Services: Understanding Guide
Who Can Apply for NDIS?
To be eligible for NDIS funding, you must meet five key criteria. These requirements are outlined by the National Disability Insurance Agency and must be satisfied before you submit your NDIS application form.
You must be under 65 years old
At the time of your application, you must be under the age of 65. If you are 65 or over, other government programs like aged care services may be more suitable. The NDIS is designed to help people with disabilities earlier in life to improve long-term outcomes.
You must live in Australia and meet residency rules
You must live in Australia and hold one of the following:
- Australian citizenship
- Permanent residency
- Protected Special Category Visa
This ensures that NDIS funding goes to people who are part of the Australian community. If you’re unsure about this, reach out to our team via the contact page and we’ll help you verify your eligibility.
You must have a permanent and significant disability
This is a core requirement of the NDIS application process. Your disability must be permanent, meaning it is likely to be lifelong. It must also significantly affect your ability to perform everyday activities such as communication, mobility, personal care, or participation in work and social life.
Supporting documentation will be required when submitting your NDIS application form. This includes medical reports, assessments, or specialist letters. If you need guidance on gathering this documentation, our team is here to help.
You must need support now to reduce future needs
If your condition will worsen without support, or if you can gain more independence with early intervention, this can strengthen your application. Early intervention is especially relevant for children with developmental delays. For families with young children who may benefit from support, early access to services is vital. Learn more about developmental supports and planning in our NDIS Support Coordination Guide
Your disability must affect your everyday functioning
The NDIS is designed to help you with core daily tasks. If your condition limits how you manage your personal care, access your community, attend school or work, or live independently, this will be an important part of your eligibility. The NDIS considers the functional impact of your disability, not just the diagnosis itself.
Your healthcare provider or therapist can help document how your condition affects your daily life. Including this evidence in your application will strengthen your case and make the planning meeting process easier.
Why this step matters
Understanding and confirming your eligibility is the foundation of a successful NDIS application. It ensures that your efforts, documents, and time are directed correctly. A well-prepared application can speed up the process and improve your chances of receiving support.
If you’re still unsure, visit our Frequently Asked Questions or talk to our team. We can walk you through every step of the NDIS application process.
Need help? Contact us and our friendly team at Sabah Moon Care will guide you through your NDIS journey, from eligibility to your first NDIS planning meeting.
Step 2: Complete the NDIS Application Form
Once you’ve confirmed your eligibility, the next step in the NDIS application process is to complete the official NDIS application form, also known as the Access Request Form (ARF). This is where you formally request access to the scheme by providing your personal details, supporting documentation, and information about your disability.
There are two ways to apply verbal and written. Both options are valid, and you can choose the one that best suits your circumstances.
Verbal Application
You can apply for NDIS funding over the phone by calling the NDIS on 1800 800 110. A representative will ask you a series of questions to collect your personal and medical information. This method can be faster if you already have your documents prepared and are comfortable speaking about your situation
If you choose this method, make sure to have the following ready:
- Medicare number or Centrelink Reference Number
- Contact details of your general practitioner (GP) or specialist
- Any existing medical reports or assessments
Although the verbal method is convenient, you may still need to send in some paperwork after the call. If this feels overwhelming, our team can help guide you through it. Visit our Contact Page for assistance.
Paper Application
If you prefer to complete a written application, you can download and fill out the NDIS application form officially called the Access Request Form (ARF) directly from the NDIS website. This form asks for details about your identity, your disability, and how it impacts your everyday life.
You’ll also need to complete the Supporting Evidence Form, which a treating health professional (such as a GP, psychologist, occupational therapist, or specialist) fills out on your behalf.
Supporting Documents You Should Include
To improve your chances of approval, it’s important to attach strong evidence with your application. The following documents are highly recommended:
- Medical or specialist reports that confirm your diagnosis and prognosis
- Letters from allied health professionals such as physiotherapists, speech therapists, or psychologists
- Functional capacity assessments outlining how your condition affects daily activities like dressing, bathing, eating, or mobility
Clear and relevant evidence can significantly speed up the assessment process. If you’re unsure what counts as good evidence, check out our NDIS Disability Services: Understanding Guide, or get in touch for advice.
Need Help Filling Out the NDIS Application Form?
Completing the form can feel complex, especially if it’s your first time applying. The language can be technical, and the documentation required might be confusing. At Sabah Moon Care, we help participants and families every day with the NDIS application process.
Visit our Contact Page to speak with a friendly team member. We’ll support you through each step—from gathering evidence to submitting the form correctly.
Also, if you have quick questions about the application, our Frequently Asked Questions page is a helpful place to start.
Step 3: Submit Your Application
After completing your NDIS application form and gathering the necessary supporting documents, it’s time to officially submit your request to join the National Disability Insurance Scheme. This step is critical in the NDIS application process, as it triggers the formal review of your eligibility by the National Disability Insurance Agency (NDIA).
How you submit your application depends on the method you used in the previous step.
If You Applied by Phone
If you choose to apply for NDIS funding over the phone, the NDIA will enter your personal and medical details directly into their system during the call. However, in most cases, you’ll still be asked to submit supporting evidence, such as:
- Functional assessments
- Specialist letters
- Medical reports
This documentation can usually be emailed or mailed to the NDIS after the initial verbal application. It’s important to send it as soon as possible to avoid delays. For guidance on what types of evidence are best, visit our NDIS Disability Services: Understanding Guide
If You Completed a Paper Application
If you filled out the written NDIS Access Request Form, you’ll need to submit it directly to the NDIS. You can send it by:
- Email: Send scanned copies of your form and documents to the email address provided by the NDIA
- Mail: Post the completed application to the address listed on the form
Always make sure you keep a copy of everything you submit, especially your medical documents. It’s also a good idea to get a tracking number if you mail your application, so you can confirm delivery.
What Happens After You Submit?
Once your application is submitted, the NDIA will begin assessing your eligibility. The review process generally takes up to 21 business days, but it may be longer if your documents are incomplete or if the agency requires additional information.
If more information is needed, the NDIA will contact you directly. This is why it’s important to check your phone and email regularly during this time. Responding quickly can help keep the process moving forward.
For more tips on avoiding common delays and improving your experience, we recommend reviewing our Frequently Asked Questions
Need Help During the Waiting Period?
While you wait for a decision, it’s natural to feel uncertain or anxious. At Sabah Moon Care, we support individuals and families throughout the NDIS application process. If you’re unsure whether your documents are complete, or if you haven’t heard back after several weeks, feel free to contact us
We’re here to guide you with friendly, expert advice—because your journey matters.
Step 4: Prepare for the NDIS Planning Meeting
After your NDIS application form has been reviewed and accepted, the next step in the NDIS application process is attending your NDIS planning meeting. This meeting plays a key role in shaping the kind of support you will receive. It’s your opportunity to explain your daily challenges, set your goals, and ensure that your first NDIS plan reflects your real needs.
The National Disability Insurance Agency will contact you to schedule the meeting. You can choose to attend it in person, by phone, or via video call. Either way, preparation is essential.
What is the NDIS Planning Meeting?
The planning meeting is where your initial NDIS plan is created. A representative, known as a Local Area Coordinator (LAC) or NDIA planner, will guide you through the discussion. They will ask questions about your health condition, daily life, current supports, and future goals.
The more detailed and honest you are in this meeting, the better your NDIS plan will reflect your real needs. This is your chance to highlight the support that matters most to you—whether it’s help at home, therapy, community access, transport, or assistive technology.
NDIS Planning Meeting Tips
These practical tips will help you get the most out of your planning meeting
Bring all relevant documentation
Collect any documents that provide evidence of your support needs. This includes:
- Medical history and diagnoses
- Therapy reports or assessments
- Letters from support workers or allied health professionals
These documents will help your planner understand your situation more clearly and reduce the need for further evidence later.
List your short-term and long-term goals
Think about what you want to achieve over the next year and beyond. Examples include:
- Improving your mobility or communication
- Returning to part-time work or study
- Gaining more independence at home
- Participating in local community programs
Your goals will help shape how your NDIS funding is allocated. Be specific and realistic, but don’t be afraid to dream big.
Think beyond your current needs
Your plan should address not just today’s needs but also future challenges. If your condition is likely to worsen or change, make sure to raise this. If you’re planning to move out of home or need specialised equipment in the future, now is the time to speak up.
Be honest and open
This is your opportunity to describe the real impact of your disability. Don’t downplay the difficulties you face. Be clear about where you struggle and what type of support would make your life easier and more independent.
To better understand what to expect in your planning meeting and how to work with a Support Coordinator, explore our full guide: NDIS Support Coordination: A Guide for Your NDIS Journey
How Sabah Moon Care Can Support You
At Sabah Moon Care, we help participants prepare for planning meetings every day. Our team can help you organise your documents, clarify your goals, and ensure you go into the meeting feeling confident and informed.
If you need support or have questions, visit our Contact Page or explore our Frequently Asked Questions. We’re here to support you every step of the way.
Step 5: Choose the Right Support
Once your NDIS plan is approved, the next crucial step is to connect with the right providers and services to help you achieve your goals. Choosing the right support can make a significant difference in how effectively your plan works for you.
Making informed decisions about your supports ensures you maximize your funding and get the assistance you need to live your best life.
Choose a NDIS Registered Provider for Reliable Support
Selecting a NDIS registered provider means working with organisations that meet strict quality and safety standards set by the National Disability Insurance Agency. Registered providers offer a range of supports including therapy, home care, transport, and assistive technology.
To find trustworthy and experienced providers, explore our guide on NDIS Registered Providers: Choosing the Best in Australia.
Hire Experienced NDIS Support Workers
Support workers provide personal assistance with everyday tasks such as mobility, personal care, meal preparation, and community participation. Hiring qualified and reliable NDIS support workers is key to maintaining your independence and wellbeing.
Our article on NDIS Support Workers: Qualifications, Hiring, and Pay Rates offers valuable advice on how to select and employ the right support workers for your needs.
Get Help Managing Your Funding Through NDIS Plan Management
Managing your NDIS funds can be complex, especially when juggling multiple supports and providers. Choosing NDIS plan management services can take this burden off your shoulders, ensuring your funding is used efficiently and compliantly.
If you want to learn more about managing your plan finances effectively, visit our detailed page on NDIS Plan Management: Your Key to Financial Control.
Explore NDIS Home Care Services
Many participants require home care services to maintain their independence and dignity. These services can include domestic assistance, personal care, meal preparation, and community access support.
Discover how home care services can improve your quality of life by reading our guide on NDIS Home Care Services: Living with Dignity.
How Sabah Moon Care Supports You
At Sabah Moon Care, we are dedicated to helping you navigate every stage of your NDIS journey. From understanding your plan options to connecting you with qualified providers and support workers, our experienced team is here to assist you with confidence and care.
If you’re ready to get started or need expert advice, visit our Contact Page and let us guide you toward achieving your goals with the NDIS.
Final Thoughts
Applying for NDIS funding doesn’t have to be stressful. By understanding the NDIS eligibility checklist, preparing your NDIS application form carefully, and being ready for your planning meeting, you can take control of your support journey.
If you need personalized assistance or just want your questions answered, visit our Frequently Asked Questions or get in touch. You deserve the best support—and we’re here to help you access it.
