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Our Story

From support worker
to founder.

Mohammad didn't start an NDIS company to make money. He started it because he saw what was broken and knew exactly how to fix it.

Mohammad โ€” Director & Founder, Sabah Moon Care

Director & Founder

Mohammad โ€” Sabah Moon Care

Active since Oct 2024

Mohammad's Story

He left a successful engineering career to sit with families who were being let down.

Mohammad (Shuvo) founded Sabah Moon Care after years as a support worker. He leads from the field, not the office.

He watched what happened when a participant was paired with a worker who couldn't speak their language. He saw young women with disabilities assigned male workers because female staff weren't available. He saw complaints disappear into management layers that were too far from the people affected to care.

He decided to build the opposite. A disability support provider led by someone who has actually done the work. A company where the director is reachable by phone. Where cultural match is not a nice-to-have but a standard. Where female workers are available for female participants โ€” every time, not occasionally.

Our Vision

To make NDIS support easier to access for underserved participants, turning funding into confidence, connection, and real progress.

Our Mission

To provide culturally sensitive, director-led care that helps participants and families find the right support without confusion.

Our Aim

To support youth transitions, women, children, and families with practical, trusted care that builds independence and safety.

Our Purpose

Because funding means little without the right support, our purpose is to help participants access care that feels clear, personal, and empowering.

"I know what it feels like to sit with a family who's been let down. That's why I'll never let that happen under my company's name."

โ€” Mohammad, Director & Founder, Sabah Moon Care

Credentials

Qualified, checked, and compliant

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First Aid
Recently renewed
โค๏ธ
CPR Certified
Current
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Working with Children
Active check
โœ…
NDIS Worker Screening
Cleared
What We Stand For

Our values aren't a slogan.
They're how we operate.

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Radical Transparency
We tell you what is happening, when it is happening, and why. No corporate speak. No hidden processes.
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Deep Respect
Every participant is treated as a full person with goals, preferences, and dignity. Not a case number, not a billing entry.
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Cultural Humility
We do not impose one-size-fits-all care. We listen, adapt, and match our support to what each family actually needs.
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Quality over Quantity
We serve fewer participants exceptionally well rather than scaling quickly and losing the standard that defines us.
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Safety First
All certifications, First Aid, CPR, and NDIS worker screening are maintained and reviewed regularly. We do not cut corners.
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Empowerment
Our goal is not dependency. It is building the skills and confidence participants need to live the life they choose.
Our Difference

What large disability support providers get wrong โ€” and how we get it right.

The NDIS sector is full of providers who started as businesses first. SMC started as a mission. That difference shows in everything we do โ€” from how we match workers to how the director responds when something goes wrong.

Book your slot โ†’
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CALD โ€” Arabic, Bengali & Hindi Communities
Workers who speak your language and understand your background across Australia. Issues do not go unheard because of a communication barrier. We understand the nuance, not just the words.
๐Ÿ‘ฉโ€๐Ÿ‘ฆโ€๐Ÿ‘ฆ
Women & Children Specialist
Female participants are matched with female workers โ€” always, when requested. Built into our intake from day one. We embrace what many providers avoid.
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Youth Employment Mentoring
Supporting young people with mental health challenges to build career skills โ€” CVs, professional conduct, confidence. Mohammad personally mentored a youth participant into a hospitality career.
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Location Planning
We operate in suburbs across Australia where participant demand outstrips current provider supply โ€” so we are where people actually need us.
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Quality Matchmaking
We put genuine effort into matching participants with compatible workers โ€” by language, gender, cultural background, and personality. Large agencies cannot do this. We can.
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Strict Compliance & Professionalism
All workers hold current NDIS worker screening checks, valid First Aid and CPR, and the qualifications required for their specific supports. Reviewed regularly.

Ready to work with a team
that actually shows up?

Call Mohammad directly or fill in our contact form. We get back to every enquiry within 24 hours.